General conditions of use and sale

Cookie policies

We process the personal data you have provided to us in order to inform you, in the event that you are a member of Kids Trips about our projects, to correctly enter your donations, to send you our newsletter, to respond to your request, to register your participation in events or excursions, or to process your order on our shop.

Principles

The websites of Kids Trip , its sections and its centers (hereinafter referred to as "Kids Trip») are aimed at people in Switzerland. People living abroad are welcome on our web pages, but they are not our target audience. The Kids Trip websites are subject to Swiss data protection law, in particular the Federal Data Protection Act (hereinafter LPD) and the Telecommunications Act (LTC).

Access to our web pages is via a transport layer encryption, and the personal data that you provide to us, for example via a contact form, are transmitted to us encrypted by a secure connection (SSL/TLS).

We regularly organize, ourselves or in collaboration with partners, activities and excursions. The information made available when registering on the website or by email is stored on our server.

Children and young people:

our offers are not only aimed at adults but also at children and young people to whom we offer activities, for example. Persons under the age of 18 should not transmit personal data to us without the authorization of their parents or legal guardians.

Collection of personal data when visiting our websites

Each time you visit one of our websites, certain automated data from your device is collected and stored in so-called server log files. The following data is collected:

• IP address, date and time of the request;
• time zone difference from GMT;
• content of the request (concrete page);
• access status / HTTPS status code;
• amount of data transmitted;
• website from which the request originated;
• Web browser;
• operating system and interface, language and browser version.

On the one hand, these data serve to simplify and make your use of the website more pleasant. They allow, for example, a correct display of our website on your device or in your browser. On the other hand, they help us, for example, to know which information and offers you particularly appreciate as a user and where we can improve further. Since we have activated the IP anonymization function on this website, no conclusions about your person can be drawn.

Use of cookies

We use "cookies" on our websites to identify your browser or device. A cookie is a small file that is automatically saved by the internet browser used on your computer or mobile device when you visit our website. This does not allow us to know who you are. In order to offer you an optimal service, we use both "session cookies" and "permanent cookies".

The data stored in session cookies allow you to use our web pages without restriction. Session cookies are deleted after each of your visits to our websites. Permanent cookies, on the other hand, save user settings and other information for longer and optimize the use of our web pages beyond the current visit. Permanent cookies also help us better understand how you use our services and content.

You can disable cookies in your browser (details of this procedure are available in your browser's menu bar, under "help"). If you disable cookies, we cannot guarantee that all features (eg language selection) will be available without restriction.

Contact form and other forms

There are forms on our websites that you can use to ask questions electronically, participate in events, place orders on our shop or make donations, for example. The data requested depends on the purpose of each form. We collect the data that you provide to us in the forms in question (eg name, email address, telephone number). When you submit the form, the system also logs your IP address and the date and time of submission. This data helps prevent misuse of our contact form.

Newsletter

For the dispatch and analysis of our newsletter, we need your contact information (such as your name, e-mail address and country). This allows us to identify which information is of interest to you and thus to improve our offer. We use the Mailchimp service, whose headquarters and branches are in the United States (address: The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA). The servers are also located in the United States. This means that the data we process may be transmitted, stored or processed in the United States. Security measures are taken in harmony with the legal provisions in force in order to guarantee adequate protection of all personal data which is transmitted to the United States from Switzerland, the United Kingdom or the EEA. Information on data transmission to other countries: https://mailchimp.com/de/help/mailchimp-european-data-transfers/. General Data Protection Statement: https://mailchimp.com/legal/privacy/#5._General_Information

You have the possibility at any time to refuse the sending of the newsletter and to unsubscribe from it. All you have to do is click on the link at the end of each newsletter and unsubscribe.

Web analysis, monitoring and optimization

The coverage analysis allows us, for example, to know when and how the contents and functions of our websites are most often used or which areas should be improved. The services used provide us with information about our visitors, their behavior and interests, or even demographic data such as age or gender. We have this data in anonymized form only and users are not personally identified. We have activated the IP anonymization function on this website. Within member states of the European Union and other countries that have ratified the Agreement on the European Economic Area, this option requires Google to shorten your IP address before transmitting it to the United States. The IP address transmitted by your browser as part of Google Analytics is therefore not merged with other Google data.

Google Analytics:

coverage measurement and web analysis. Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Parent company: Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Website: https://marketingplatform.google.com/intl/fr/about/analytics/. Data protection declaration (also valid for the following Google services): https://policies.google.com/privacy.

Google Optimize:

we use the Google Optimize service to improve the attractiveness, content and operation of our website. Google Optimize is a sub-service of Google Analytics. Website: https://marketingplatform.google.com

Google Tag Manager:

Google Tag Manager is a solution that allows us to manage so-called tags and thus to include other services in our online offer. Tag Manager does not profile users or store cookies. Website: https://marketingplatform.google.com

Google Fonts:

We integrate fonts (“Google fonts”) from the service provider Google into our websites. In this context, user data is used only to ensure that the display and use of fonts in the browser used is technically safe, efficient and maintenance-free. Website: https://fonts.google.com/

reCAPTCHA:

we integrate the "reCAPTCHA" function into our websites in order to be able to verify that data (e.g. in online forms) is entered by humans and not by machines that act automatically (so-called "bots"). Website: https://www.google.com/recaptcha.

Google Ads:

online advertising program including conversion tracking. A cookie is placed on the device used when a user clicks on an ad displayed by Google. If it is an ad from Kids Trip, Google and we can tell that someone clicked on the ad and was redirected to a particular webpage. However, we do not receive any information that allows identification. You can opt out of the Google conversion cookie by changing the user settings of your internet browser.

Its data processing mandate gives Google the right to appoint processors. You will find the list of these subcontractors on https://privacy.google.com/businesses/subprocessors/. The processed information is stored only for the time necessary for the intended purpose or prescribed by law.

You will find information on the Google privacy settings on https://privacy.google.com/take-control.html. Blocking option (opt-out) and opt-out plugin: https://tools.google.com/dlpage/gaoptout. Settings for displaying advertisements: https://adssettings.google.com/authenticated.

Refiner.io:

micro-survey tool with which we question visitors when they are on the website. It allows us to save the answers given for our applications. Address: Refiner SAS, 10, rue de Penthièvre, 75008 Paris, France. Data protection declaration: https://refiner.io/legal/privacy-policy/

Social media

We are present on various social networks and in this context we process data that allows us to communicate with the users who are active there. If you also use these social networks, your data may be processed outside of Europe in countries where the legal bases in the field of data protection may be weaker. In addition, user data is generally used for advertising and market research purposes. For example, profiles can be drawn up based on the behavior of users.

Persons who would like detailed information on the types of data processing and the possibilities of blocking (opt-out) are asked to consult the data protection declarations and instructions of the network operators concerned. Likewise, with regard to requests for information and claims relating to the rights of users, it is recommended to contact the service providers concerned directly. These service providers are the only ones who can access user data and therefore can directly take the corresponding measures and provide information.

Facebook:

social network. Service provider: Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA. Together with Facebook Ireland Ltd., we are responsible for collecting data from users of our Facebook wall but not for further processing it. This includes information about what content users view or interact with, or what they do (see Facebook's data usage policy: https://www.facebook.com/policy, https://www.facebook.com/legal/terms/page_controller_addendum). Facebook's data usage policy mentions which security measures Facebook must observe and how users can, for example, address their requests for information or solutions directly to Facebook. Further information can be found in the “Information on Page Stats data”: https://www.facebook.com/legal/terms/information_about_page_insights_da….

Twitter:

social network. Service provider: Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2 D02 AX07, Ireland. Parent company: Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. Data protection declaration: https://twitter.com/fr/privacy, (settings) https://twitter.com/personalization.

Shop and e-payment

When you make purchases on our online shop, we collect and store the data necessary for the processing of your order. When you create a customer account, we store other information such as payment method and items already ordered in order to make your visit more pleasant. We work together with shipping service providers in order to be able to provide these services. We have also commissioned a service provider for the purchase and payment functions. As part of these activities, service providers may obtain access to the data necessary to fulfill their mandate:

Wallee:

when you shop on our shop, your payment is processed by the following payment processor: Wallee AG, General-Guisan-Strasse 47, 8400 Winterthur, Switzerland. Data protection declaration: https://wallee.com/privacy_policy.html

Online donations

If you use our website to make a donation or enter into an affiliation, we store the information provided such as the amount and the address in our database. The personal data that is transmitted to our payment service provider depends on the payment method chosen.

RaiseNow:

e-payment platform and online form for making donations and concluding affiliations. The e-payment platform of RaiseNow, headquartered in Zurich, complies with all financial authority guidelines and IT security standards, and is PCI-DSS certified. All transactions are transmitted securely over SSL. Service provider: RaiseNow AG, Hardturmstrasse 101, 8005 Zurich, Switzerland. Data protection declaration: https://www.raisenow.com/fr-ch/politique-de-confidentialite

Data erasure

Your data will be deleted or anonymized as soon as they are no longer required to achieve the purpose of their storage. Please note, however, that we may rely on legal restrictions if we are required to store or process certain data (e.g. accounting data), if we have a predominant interest in this data or if we need it to assert rights or protect those of other natural or legal persons. If this is the case, the processing of the data is limited to the corresponding purposes, i.e. that the data is blocked and not processed for other purposes.

Your rights as a data subject

As a data subject, you are guaranteed the following rights under the legal provisions:
Right of opposition: you have the right at any time to oppose the processing of personal data concerning you.
Right to revoke permissions: You have the right at any time to revoke the permissions you have given, for example to receive the newsletter.
Please note that if you restrict the processing of your data, you may no longer be able to benefit from all our offers or this may lead to the termination of a contract (e.g. membership).

Permission to access:

you have the right, in accordance with the legal provisions, to know whether and if so what data concerning you is being processed as well as to obtain further information and a copy of said data.

Right of rectification:

you can demand to complete your data or to rectify those which concern you and which are incorrect.

Right to erasure and restriction of processing:

you have the right to demand that the data concerning you be erased immediately or, alternatively, to demand the restriction of their processing.

Right to data portability:

you have the right to demand that the data which concerns you and which you have made available to us be transmitted to you in a structured, usual and readable format by computer (or other machine), or that they be transmitted to another person responsible.
Complaint to supervisory authorities: you have the right to lodge a complaint with a data protection supervisory authority if you have the impression that the processing of your personal data infringes data protection legislation .

Data protection questions and contact

For any question relating to data protection on our websites or if you wish to request the erasure of your data, you can contact us by email at This email address is being protected from spambots. You need JavaScript enabled to view it. or by post at the following address:

Changes and updates to the data protection declaration

We update this data protection declaration as soon as changes in our data processing make this necessary. Please therefore inform yourself regularly about the content of our data protection declaration. Should any action on your part be required, such as granting permission, we will contact you.