General conditions of use and sale
Cookie policies
PREAMBLE
The holiday camps of Kids Trip Swiss Sàrl are organized during each Vaud school holiday period.
They can be offered as day camps (without overnight stay) or residential camps (with overnight stay), depending on the period.
Kids Trip Swiss Sàrl is a company registered in the Commercial Register since 01.07.2023 under the number CH-621.4.012.022-0, with its registered office at: Les Bettex 11, 1923 Les Marécottes (Valais, Switzerland).
The services described in the program on the website are guaranteed but may be subject to modifications for the smooth running of the camp, due to weather conditions and/or the comfort of the children.
Registration for one of the camps presented implies acceptance of the general terms and conditions of sale below.
PARTICIPANT’S RESPONSIBILITY
Any camp interrupted, shortened, or any unused service by the participant does not entitle them to any refund, but may result in a credit valid for a future camp.
The participant must report any particular condition that may affect the course of the camp.
Kids Trip Swiss Sàrl accepts no liability in the event of theft, loss, or damage to the participant’s personal belongings.
Kids Trip Swiss Sàrl also declines all responsibility for damage caused by a participant, whether voluntarily or not, to objects or third parties.
HEALTH AND ACCIDENT INSURANCE
Health and accident insurance is mandatory for all participants.
Costs related to illness or accident are the responsibility of the participant.
For camps abroad, each participant must be covered by repatriation insurance and present a copy of their Swiss or European health insurance card.
BEHAVIOR AND SAFETY RULES
Participants must respect the instructions of the supervisors and comply with safety rules.
Dangerous objects (e.g. knives) are strictly prohibited and will be immediately confiscated.
IMAGE RIGHTS AND CONFIDENTIALITY
Kids Trip Swiss Sàrl is authorized to use, for its internal and external communications, photographs taken during the camps, in which children may appear, while respecting personality rights.
If you wish to oppose this, please notify us in writing at the time of registration.
CANCELLATION BY THE PARTICIPANT
Any cancellation must be notified in writing to the following address:
In all cases, no refund will be made. A credit valid for a future Kids Trip Swiss Sàrl camp will be granted, minus administrative fees (60 CHF per person).
CANCELLATION BY KIDS TRIP SWISS SÀRL
If a camp has to be canceled by Kids Trip Swiss Sàrl, a credit equivalent to the unused services will be granted.
In case of bad weather conditions, camps are neither canceled nor refunded; indoor solutions are organized.
In case of cancellation due to any other involuntary reason, a credit will be issued to the participant.
APPLICABLE LAW
These general terms and conditions are governed by Swiss law.
In case of dispute, the competent courts are those of the Canton of Valais (place of the registered office).
In this privacy statement, we inform you about how your personal data is collected and processed when you visit our website. By personal data, we mean all information that can be attributed to a specific person or that contributes to identifying a person. This includes, for example, name, address, and date of birth, but also donations, conclusions about interests, IP addresses, or activities during the visit of websites.
We process the personal data you provide to us in order to inform you, if you are a member of Kids Trip, about our projects, to correctly record your donations, to send you our newsletter, to respond to your request, to register your participation in events or excursions, or to process your order on our shop.
Principles
The websites of Kids Trip Swiss Sàrl, its sections, and its centers (hereinafter referred to as “Kids Trip Swiss Sàrl”) are intended for people in Switzerland. People living abroad are welcome to visit our websites, but they are not our target audience. The websites of Kids Trip Swiss are subject to Swiss data protection law, in particular the Federal Data Protection Act (hereinafter FADP) and the Telecommunications Act (TCA).
Access to our websites is secured via transport layer encryption, and personal data that you provide to us, for example through a contact form, is transmitted in encrypted form through a secure connection (SSL/TLS).
We regularly organize, either ourselves or in collaboration with partners, activities and excursions. Information provided when registering on the website or by email is stored on our server.
Children and young people:
Our services are not only aimed at adults but also at children and young people to whom we offer, for example, activities. Persons under the age of 18 should not provide us with personal data without the consent of their parents or legal guardians.
Collection of personal data when visiting our websites
Each time you visit one of our websites, certain automated data from your device is collected and stored in what are called server log files. The following data is collected:
- IP address, date and time of the request;
- time zone difference from GMT;
- content of the request (specific page);
- access status / HTTPS status code;
- amount of data transferred;
- website from which the request originates;
- web browser;
- operating system and interface, language and version of the browser.
On the one hand, this data helps to simplify and make your use of the website more pleasant. For example, it enables the correct display of our website on your device or in your browser. On the other hand, it helps us to know which information and services you particularly appreciate as a user and where we can improve. Since we have activated IP address anonymization on this website, no conclusions about your person can be drawn.
Use of cookies
We use “cookies” on our websites that allow us to identify your browser or device. A cookie is a small file that is automatically stored by the web browser on your computer or mobile device when you visit our website. This does not allow us to know who you are. To provide you with an optimal service, we use both “session cookies” and “persistent cookies.”
Data stored in session cookies allows you to use our websites without restrictions. Session cookies are deleted after each of your visits to our websites. Persistent cookies, on the other hand, store user settings and other information for a longer period of time and optimize the use of our websites beyond the current visit. Persistent cookies also help us better understand how you use our services and content.
You can disable cookies in your browser (details of this procedure are available in your browser’s menu bar under “help”). If you disable cookies, we cannot guarantee that all features (e.g., language selection) will be available without restriction.
Contact form and other forms
Our websites contain forms that you can use to ask questions electronically, participate in events, place orders in our shop, or make donations, for example. The data requested depends on the purpose of each form. We collect the data you provide in the relevant forms (e.g., name, email address, phone number). When you submit the form, the system also records your IP address as well as the date and time of submission. This data helps prevent misuse of our contact form.
Newsletter
To send and analyze our newsletter, we need your contact information (such as your name, email address, and country). This allows us to identify which information is of interest to you and thus improve our offer. We use the Mailchimp service, whose headquarters and branches are located in the United States (address: The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA). The servers are also located in the United States. This means that the data we process may be transmitted, stored, or processed in the United States. Security measures are taken in line with current legal provisions to ensure adequate protection of all personal data transmitted to the United States from Switzerland, the United Kingdom, or the EEA. Information on data transfers to other countries: https://mailchimp.com/de/help/mailchimp-european-data-transfers/. General privacy statement: https://mailchimp.com/legal/privacy/#5.
You can unsubscribe from the newsletter at any time. Simply click the unsubscribe link at the end of each newsletter.
Web analysis, monitoring, and optimization
Coverage analysis allows us, for example, to know when and how the content and functions of our websites are most often used or which areas should be improved. The services used provide us with information about our visitors, their behavior and interests, or demographic data such as age or gender. We only have this data in anonymized form and users are not personally identified. We have activated IP address anonymization on this website. Within the EU member states and other countries that have signed the EEA Agreement, this option requires Google to shorten your IP address before transmitting it to the United States. The IP address transmitted by your browser within Google Analytics will therefore not be combined with other Google data.
Google Analytics:
Coverage measurement and web analysis. Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Parent company: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Website: https://marketingplatform.google.com/intl/en/about/analytics/. Privacy policy (also applies to the following Google services): https://policies.google.com/privacy
Google Optimize:
We use the Google Optimize service to improve the attractiveness, content, and functionality of our website. Google Optimize is a sub-service of Google Analytics. Website: https://marketingplatform.google.com
Google Tag Manager:
Google Tag Manager is a solution that allows us to manage tags and thus include other services in our online offer. Tag Manager does not create user profiles and does not store cookies. Website: https://marketingplatform.google.com
Google Fonts:
We integrate Google Fonts into our websites. In this context, user data is only used to ensure that the display and use of fonts in the browser used are technically secure, efficient, and maintenance-free. Website: https://fonts.google.com/
reCAPTCHA:
We integrate the “reCAPTCHA” function on our websites to verify that data (e.g., in online forms) is entered by human beings and not by machines acting automatically (“bots”). Website: https://www.google.com/recaptcha
Google Ads:
Online advertising program including conversion tracking. A cookie is placed on the device used when a user clicks on an ad displayed by Google. If it is an ad for Kids Trip Swiss Sàrl, Google and we can know that someone clicked on the ad and was redirected to a specific webpage. However, we do not receive any information that allows identification. You can disable Google conversion cookies by changing the user settings of your web browser.
Google’s data processing agreement grants Google the right to appoint subcontractors. The list of these subcontractors can be found at https://privacy.google.com/businesses/subprocessors/. Information processed is only stored for as long as necessary for the intended purpose or as required by law.
You can find information on Google’s privacy settings at https://privacy.google.com/take-control.html. Opt-out option and opt-out plugin: https://tools.google.com/dlpage/gaoptout. Ad settings: https://adssettings.google.com/authenticated
Refiner.io:
Micro-survey tool with which we ask visitors questions while they are on the website. It allows us to record the responses given for our applications. Address: Refiner SAS, 10, rue de Penthièvre, 75008 Paris, France. Privacy policy: https://refiner.io/legal/privacy-policy/
Social Media
We are present on various social networks and in this context, we process data that allows us to communicate with users who are active there. If you also use these social networks, your data may be processed outside of Europe in countries where data protection laws may be weaker. In addition, user data is generally used for advertising and market research purposes. For example, profiles can be created based on user behavior.
Those who wish to obtain detailed information on the types of data processing and opt-out options are asked to consult the privacy statements and notices of the relevant networks. Similarly, with regard to information requests and user rights, it is recommended to contact the providers directly. These providers are the only ones who can access user data and therefore can directly take the necessary measures and provide information.
Facebook:
Social network. Service provider: Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA. Together with Facebook Ireland Ltd., we are responsible for the collection of data of users of our Facebook page but not for its further processing. This includes information about the content users view or interact with, or their actions (see Facebook’s Data Policy: https://www.facebook.com/policy, https://www.facebook.com/legal/terms/page_controller_addendum). Facebook’s Data Policy specifies the security measures Facebook must comply with and how users can, for example, address their requests for information or resolution directly to Facebook. Further information can be found in the “Information about Page Insights Data”: https://www.facebook.com/legal/terms/information_about_page_insights_da
Instagram:
Social network. Service provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Parent company: Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.
Together with Meta Platforms Ireland Ltd., we are responsible for the collection of data of users of our Instagram profile but not for its further processing. This includes information about the content users view or interact with, or their actions (see Instagram’s Privacy Policy: https://privacycenter.instagram.com/policy).
Instagram’s Privacy Policy specifies the security measures Instagram must comply with and how users can directly address their requests for information or deletion to Instagram. Further information can be found in the privacy settings: https://www.instagram.com/accounts/privacy_and_security.
WhatsApp:
Instant messaging service. Service provider: WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. Parent company: Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA.
Together with WhatsApp Ireland Ltd., we are responsible for the collection of data of users who communicate with us via WhatsApp but not for its further processing. This includes, for example, technical information (device used, connection data) as well as the content of exchanged messages (see WhatsApp’s Privacy Policy: https://www.whatsapp.com/legal/privacy-policy-eea).
WhatsApp’s Privacy Policy specifies the security measures WhatsApp must comply with and how users can directly address their requests for information or deletion to WhatsApp. Further information can be found under security: https://www.whatsapp.com/security.
Shop and e-payment
When you make purchases in our online shop, we collect and store the data necessary to process your order. When you create a customer account, we store additional information such as payment method and items already ordered in order to make your visit more pleasant. We work with shipping service providers to be able to provide these services. We have also contracted a service provider for purchasing and payment functions. As part of these activities, service providers may gain access to the data necessary to perform their tasks:
Wallee:
When you make purchases in our shop, your payment is processed by the following payment provider: Wallee AG, General-Guisan-Strasse 47, 8400 Winterthur, Switzerland. Privacy policy: https://wallee.com/privacy_policy.html
Online Donations
If you use our website to make a donation or take out a membership, we store the information provided such as the amount and address in our database. The personal data transmitted to our payment service provider depends on the payment method chosen.
RaiseNow:
E-payment platform and online form to make donations and take out memberships. The e-payment platform of RaiseNow, headquartered in Zurich, complies with all financial authority guidelines and IT security standards, and is PCI-DSS certified. All transactions are securely transmitted via SSL. Service provider: RaiseNow AG, Hardturmstrasse 101, 8005 Zurich, Switzerland. Privacy policy: https://www.raisenow.com/en-ch/privacy-policy
Data Deletion
Your data is deleted or anonymized as soon as it is no longer required to achieve the purpose for which it was collected. Please note, however, that we may assert statutory restrictions if we are required to retain or process certain data (e.g., accounting), if we have an overriding interest in such data, or if we need it to assert rights or protect those of other individuals or legal entities. In such cases, data processing is limited to the corresponding purposes, i.e., the data is blocked and not processed for other purposes.
Your rights as a data subject
As a data subject, the following rights are guaranteed to you under legal provisions:
Right to object: you have the right at any time to object to the processing of your personal data.
Right to withdraw consent: you have the right at any time to revoke the consents you have given, for example to receive the newsletter.
Please note that if you restrict the processing of your data, you may no longer be able to benefit from all our services, or this may lead to the termination of a contract (e.g., membership).
Right of access:
You have the right, in accordance with legal provisions, to know whether and, if so, which data concerning you is processed, as well as to obtain further information and a copy of such data.
Right to rectification:
You may request to have your data completed or to have incorrect data corrected.
Right to erasure and restriction of processing:
You have the right to request that your data be immediately deleted or, alternatively, to request that its processing be restricted.
Right to data portability:
You have the right to request that the data concerning you that you have provided to us be transmitted to you in a structured, commonly used, and machine-readable format, or that it be transferred to another controller.
Complaint to supervisory authorities: you have the right to lodge a complaint with a data protection supervisory authority if you believe that the processing of your personal data violates data protection legislation.
Questions regarding data protection and contact
For any questions regarding data protection on our websites or if you wish to request the deletion of your data, you can contact us by email at
Kids Trip Swiss Sàrl
Les Bettex 11, 1923 Les Marécottes, Valais
Changes and updates to the privacy policy
We update this privacy statement whenever changes in our data processing require it. Please therefore check our privacy policy regularly. If action is required on your part, such as granting consent, we will contact you.
